Evolve HESI Practice Exam

What intervention is essential for maintaining effective communication with a client who speaks another language?

1. Use hand gestures

2. Gather family members for support

3. Ensure the presence of a certified translator

4. Provide written materials in English

The correct answer is: Ensure the presence of a certified translator

Ensuring the presence of a certified translator is essential for maintaining effective communication with a client who speaks another language because it provides an accurate and culturally sensitive means of conveying information. A certified translator is not only proficient in both languages but also trained to understand medical terminology and the nuances involved in health-related conversations. This level of understanding is crucial for effective communication, as it helps bridge the language barrier and ensures that the client receives clear explanations, instructions, and details necessary for their care. While using hand gestures or gathering family members may seem helpful, they often do not guarantee the precision needed in medical communication. Hand gestures can be misunderstood and may not convey complex medical concepts accurately. Family members might not have a full understanding of medical language or concepts, which can lead to misinterpretations of important information. Providing written materials in English would not benefit a client who does not understand the language, limiting their ability to engage in their care effectively. Thus, having a certified translator ensures that communication is clear, accurate, and respectful, ultimately supporting better patient outcomes.